Director, CSR at Green Mountain Coffee Roasters, Inc.
Monday, September 26th, 2011
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead CSR Reporting & Stakeholder Engagement team in collaboration with key internal stakeholders to develop and execute CSR communications strategies in support of our corporate identity, core consumer brands, and the Brewing A Better World brand.
Manage our CSR reporting process as a strategic tool for effective stakeholder engagement, communication content creation, and business planning purposes across the Enterprise:
Deliver periodic internal quarterly and monthly reporting
Design, create, and produce GMCRâ€™s annual CSR Report
Oversee design and content of GMCRâ€™s CSR digital presence
Drive content generation for relevant external CSR indices
Improve our CSR Reporting process:
Evolve key CSR performance indicators to better reflect our business, material sustainability issues, and concerns of our various stakeholders â€“ both internally and externally.
Develop, report on, and drive improvement in key performance indicators relative to CSR communications and stakeholder engagement.
Convene and manage internal and external stakeholder engagements to gather information, collect feedback and address expectations.
Benchmark industry trends and performance, and identify areas for improvement.
Act as an internal resource on current events, issues and trends in areas related to CSR reporting and performance.
Responsible for coordination, evaluation, and continuous improvement of the department/team and creating a positive climate where people want to do their best.
Carries out supervisory responsibilities in accordance with the organization’s Principles, policies and applicable laws.
Accountable for communication, interviewing and hiring, training employees; planning, assigning and directing work, leveraging team and individual strengths, managing performance; rewarding and disciplining employees; addressing complaints and solving problems to ensure high performance results.
OTHER NECESSARY FUNCTIONS:
Follows all policies, procedures, ergonomic standards and safety requirements directed by GMCR and the department.
Performs other duties as requested by management.
Bachelorâ€™s degree required with 7-10 yearsâ€™ work experience; graduate degree or relevant experience required.
Demonstrated record of success in creating effective Corporate Social Responsibility related communications and designing successful and productive stakeholder engagements.
Passionate about our social and environmental mission.
A team player, with the ability to work well across different organizational boundaries at all levels of the organization.
Strong analytical, written and oral communication, organizational and time management skills.
Proficient with Microsoft Office applications (Excel, Word, PowerPoint, Outlook, etc.)
Ability to be punctual, thrive in a fast-paced environment; anticipate needs and be proactive in resolving issues; and follow GMCR policies and procedures.
Ability to uphold Safety standards, participate in Continuous Process Improvement on the job, and follow our Manufacturing best practices.
Ability to get along with others, be punctual, and follow instructions.
Ability to follow GMCR policies and procedures as well as our Operating principles.