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Friday, May 25th, 2012



Director of CSR Communications (Philadelphia, PA)

Thursday, March 25th, 2010




ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine’s 2008 list of “America’s Most Admired Companies,” ARAMARK was ranked number one in its industry, consistently ranking since 1998 as one of the top three most admired companies in its industry as evaluated by peers and analysts. ARAMARK also ranked first in its industry in the 2007 FORTUNE 500 survey. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 250,000 employees serving clients in 19 countries. Learn more at the company’s Web site, www.aramark.com.

The Director of CSR Communications role will be part of the Strategic Assets – Business Affairs Group and provide overall support around a broad group of needs including internal, external and PR communications. Business Affairs is a multi-functional department with wide-spread accountabilities providing enterprise direction and support around Corporate Social Responsibility (CSR) and the related issue areas of Community Relations, Health & Wellness and Environmental Stewardship. Other areas of functional involvement include Regional External Affairs, Government Relations and Supplier Diversity. This role will report directly to the Vice President of the Business Affairs group.

The Director of CSR Communications will primarily support ARAMARK’s Global Food, Hospitality & Facilities interests by developing and executing a comprehensive and cohesive communications strategy for CSR, for both internal and external audiences. The ability to connect the business agenda with broader reputation and social issues, while understanding and incorporating the commercial drivers for the business into a communications strategy, will be critical. Corporate Social Responsibility (CSR) communications is an emerging specialization and so relevant corporate communications experience in related areas is strongly desired. These areas may include Public Relations, Cause & Social Marketing, Reputation Management, Sustainability Reporting and Stakeholder Engagement.

This position will play a central role in developing a clear, consistent and compelling message around our CSR platform and the specific areas of Community Relations, Health & Wellness and Environmental Stewardship as they pertain to business activities and investment. The Director of CSR Communications will be crucial in the evaluation, development and implementation of potential channel strategies and explore expansion into web and social marketing mediums that may apply to the Business Affairs Group.

Primary Functions:
INTERNAL

* Work closely with colleagues in corporate and business unit communications to assure consistency (materiality, tone, etc.) in how we communicate CSR through various channels and audiences both internally and externally.
* Participate in editorial process, including content development, writing, editing and productive input to other communicators around CSR and related issue areas.
* Manage all aspects in the development of program supportive publications, collateral and advertising, including working with internal colleagues and external agencies, designers, printers and other vendors to deliver products on time and within budget.
* Work with Business Affairs Group leadership and functional teams to build and maintain web based CSR (and issue area specific) communications platforms and tools.
* Consults with business units (BU’s) in order to be able to coalesce an enterprise perspective around existing activities and resultant positioning around our CSR commitment. Also work cross-functionally with partners (BU’s, IT, supply and other teams).
* Acts as internal knowledge resource on issue of CSR as it pertains to general information dissemination. Monitor key trends, competitive activity, and other issues of interest to the company.
* Generate data and reports to gauge the effectiveness of print communications channels and media relations activities, and develop insights and recommendations to modify strategies as needed.

EXTERNAL

* Awareness of key CSR and issue area related organizations (trade journalists, media outlets and specialty publications) that may help secure ongoing coverage and placement.
* Contribute to the development and management of a basic media relations strategy around community involvement, nutrition & wellness and environmental stewardship with intention of raising the company’s visibility and promoting the company’s image with internal and external audiences.
* Oversee, either directly or through agency support, related daily operations within these specific areas such as media request intake and triage, press materials development and distribution, and tracking/reporting of media coverage.
* Advise senior leaders and their key staff on communications needs related to CSR and associated issue areas.

Qualifications, Expectations & Other Highlights:

* BA/BS degree in journalism or communications field with 10+ years corporate experience including interacting and influencing at all levels and cross functionally
* Course work and/or experience in corporate social responsibility issue area(s) involving writing, public relations and messaging.
* Superb writing and editing ability and extensive experience with one or more widely-accepted style guides.
* Knowledge of corporate responsibility communications and media, including leading publications, journalists and trends.
* Experience with messaging and communications strategy development, ideally in a corporate responsibility or non-profit context.
* Ability to build and maintain relationships and partnerships with outside organizations and represent company interests
* Strong interpersonal skills and ability to interact with senior executives within ARAMARK, at client and target companies and in the non profit sector

Other:

* This position is career band 5 (Director) with commensurate Management Incentive Bonus (MIB) eligibility.
* This position will report directly into Business Affairs leadership with an indirect reporting relationship into Corporate Communications.
* This position will be based at ARAMARK’s headquarter (Philadelphia) offices.
* Limited travel nationally will be required (targeted for 20%)

To Apply:

Please apply online at www.aramark.com




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    AUTHOR
    Prof. Dr. Thomas Beschorner

    Prof. Dr. Thomas Beschorner ist wissenschaftlicher Leiter von CSR NEWS. Er ist Professor an der Universität St. Gallen und dort Direktor des Instituts für Wirtschaftsethik

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